ORDERING, SHIPPING + PROCUREMENT

Please be advised that written purchase orders are required, making it easier to process and track orders.

Fax or email your written orders to:

Customer Care Department
Fax: 905-660-6916
Email: orderdesk@crystalfountains.com

Please note:

  • Freight and Crating are extra.
  • Payments are to be made prior to shipping unless otherwise arranged.
  • A 50% deposit is required on all custom orders.
  • Applicable state and/or local taxes are the responsibility of the buyer.
  • For Terms and Conditions, please contact Customer Care at 905 660-6674 or at orderdesk@crystalfountains.com.



SHIPPING + PROCUREMENT

Crystal Fountains ships in North, Central, South America, the Caribbean and Overseas and will work with you to meet your deadlines and your budget. We stock fast-moving items for overnight shipping.

Types of shipping:

  • Drop ship to a single address
  • Split shipments to different locations
  • Bulk ship all components and ship to one or multiple locations
  • Blanket orders – save by placing an order weeks/months in advance and request a later shipping date.

Shipping companies:

  • Use your own preferred shipper
  • We also work with Fedex, UPS, Purolator, TST Overland, Yellow Freight (trucking)
  • Kintetsu (International Air & Ocean)

Procurement:

Want the ease of one invoice or having someone else source specialized fountain equipment? If we don't make the product, we can source exact or equivalent items you are looking for and ship where and when needed. Contact us.